Welcome to Kisaan Parivar Mart! By accessing or using our platform, including our website, mobile application, or associated services, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding. If you do not agree to these terms, you must refrain from using our services.

General Terms

• Platform Ownership: Kisaan Parivar Mart is owned and operated by Kisaan Parivar Mart Private Limited, referred to as "we," "our," or "us."
• Eligibility: By using our platform, you confirm that you are at least 16 years old or have parental/guardian consent.
• Modifications: We reserve the right to modify or update these terms at any time without prior notice. Changes will be effective immediately upon posting. Your continued use of the platform constitutes acceptance of the updated terms.
• Jurisdiction: These terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Hyderabad.

Registration and Account Management

• Account Creation: Users must create an account to access certain features of the platform. You agree to provide accurate, complete, and up-to-date information during the registration process.
• Account Responsibility: You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted through your account.
• Account Termination: We reserve the right to suspend or terminate your account for any unauthorized activity, violation of these terms, or at our sole discretion.

Product and Service Information

• Product Listings: While we strive to ensure accurate product descriptions, images, and pricing, errors may occur. We reserve the right to correct inaccuracies or cancel orders at any time.
• Availability: Product availability is subject to stock levels and may vary by location. We do not guarantee that all products will always be in stock.
• Order Acceptance: An order placed on our platform constitutes an offer. Order confirmation will only occur after verification and approval by us.
• Pricing Policy: Prices displayed are inclusive of applicable taxes unless stated otherwise. Any additional fees (e.g., delivery charges, small cart fee, platform fee) will be clearly communicated before checkout.

Payments and Refunds

• Payment Methods: We accept a variety of payment options, including credit/debit cards, UPI, and digital wallets. Payment details are securely processed through third-party payment gateways.
• Payment Authorization: By completing a purchase, you authorize us to charge the payment method provided for the total amount due.
• Refund Policy: Refunds are governed by our Cancellation and Refund Policy.

Shipping and Delivery

• Delivery Areas: Our services are available in designated areas only. Please check our platform for coverage details.
• Failed Deliveries: If a delivery attempt fails due to incorrect address or unavailability of the recipient, additional charges may apply for re-delivery.

User Conduct

• Prohibited Activities: Users must not:
  • Use the platform for illegal or unauthorized purposes.
  • Misuse or exploit the platform in any way that may harm its functionality or other users.
  • Upload or share harmful, offensive, or prohibited content.
• Content Responsibility: Users are solely responsible for any content they share or upload to the platform. We reserve the right to remove inappropriate content without notice.

Intellectual Property

• Ownership: All content on the platform, including text, images, logos, and software, is the property of Kisaan Parivar Mart and is protected under applicable copyright and trademark laws.
• Restricted Use: Users may not reproduce, distribute, or create derivative works from our content without prior written consent.

Third-Party Services

• Third-Party Links: Our platform may contain links to third-party websites or services. These links are provided for convenience only, and we do not endorse or assume responsibility for their content or practices.
• Third-Party Policies: Users are encouraged to review the terms and privacy policies of third-party services before interacting with them.

Data Privacy

• User Data: We collect, process, and store user data in accordance with our Privacy Policy, available here.
• Consent: By using our platform, you consent to the collection and use of your data as outlined in our Privacy Policy.

Limitation of Liability

• No Warranty: Our platform and services are provided "as is," without warranties of any kind, express or implied.
• Indirect Damages: We shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform.

Indemnification

You agree to indemnify and hold harmless Kisaan Parivar Mart, its affiliates, employees, and partners from any claims, damages, or expenses arising from your use of the platform or violation of these terms.

Termination

We reserve the right to suspend or terminate your access to the platform at any time, with or without cause, and without prior notice.

Force Majeure

Kisaan Parivar Mart shall not be held liable for delays or non-performance caused by circumstances beyond our control, including natural disasters, government actions, or technical failures.

Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:

• Email: support@kpemart.com
• Corporate Address: Flat No 1002 10th Floor, B Block, Asian Suncity, Forest Dept Colony, Behind Sarath city mall, Kondapur, Hyderabad, Telangana 500084